At Willow Abode, we aim to deliver your order as quickly and safely as possible. Here’s everything you need to know about our shipping process:
1. Delivery Timeframe
We process and ship orders within 3-5 business days from the date of confirmation. Delivery times will vary depending on your location. Generally, it can take up to 7-14 business days for orders to reach you.
2. Shipping Charges
We offer free shipping for all orders. However, shipping charges may apply if your location falls outside the serviceable areas we cover.
3. Delivery Method
We currently use trusted third-party courier services to handle all deliveries. Upon dispatch, you will receive an email with the tracking details to monitor your package.
4. Cash on Delivery (COD)
As part of our policy, we only accept Cash on Delivery (COD) for all orders. You will need to pay for your order in cash at the time of delivery. Please ensure that you have the exact amount as our delivery personnel may not carry change.
5. Address Accuracy
Please ensure that your delivery address is correct. Willow Abode will not be responsible for any delay or issues arising from incorrect or incomplete addresses.